Join Us on a Journey Through the World of AI Technologies.
Discover the transformative power of AI in customer service through 5 incredible success stories.
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Join Us on a Journey Through the World of AI Technologies.
What’s in the Case Study?
You will learn about 5 amazing customer success stories and here are some of their results for utilising Esker’s AI-Powered Customer Service solutions:
- Significantly reduced order entry and processing times
- Eliminated 100% of paper with electronic archiving
- Boosted employee satisfaction
- Enhanced customer inquiry response times
- Minimised order processing errors
- Increased process visibility
AI isn’t here to replace Customer Service Representatives (CSRs), it’s here to empower them. AI takes care of mundane, repetitive & low-value tasks which allows CSRs to handle more complex and meaningful interactions with customers, leading to an exceptional customer experience.
Don't miss out on these inspiring success stories. Download the case study now to discover more.
Don't miss out on these inspiring success stories. Download the case study now to discover more.
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“Response times to customer inquiries have significantly decreased from 24–48 hours to near immediacy.”
Director of Customer Care | MCR Safety
“To me, Esker’s AI engine is magic. It automatically classifies all our inquiries into the proper categories that we pre-customised when we set up the solution.”
Business Process Expert (O2C) Americas | FUCHS Lubricants
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Want to take your CSRs on a digital transformation journey?
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About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Download the ebook
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