Join Us on a Journey Through the World of AI Technologies.
Discover the transformative power of AI in customer service through 5 incredible success stories.
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Join Us on a Journey Through the World of AI Technologies.
What’s in the Case Study?
You will learn about 5 amazing customer success stories and here are some of their results for utilising Esker’s AI-Powered Customer Service solutions:
- Significantly reduced order entry and processing times
- Eliminated 100% of paper with electronic archiving
- Boosted employee satisfaction
- Enhanced customer inquiry response times
- Minimised order processing errors
- Increased process visibility
AI isn’t here to replace Customer Service Representatives (CSRs), it’s here to empower them. AI takes care of mundane, repetitive & low-value tasks which allows CSRs to handle more complex and meaningful interactions with customers, leading to an exceptional customer experience.
Don't miss out on these inspiring success stories. Download the case study now to discover more.
Don't miss out on these inspiring success stories. Download the case study now to discover more.
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“Response times to customer inquiries have significantly decreased from 24–48 hours to near immediacy.”
Director of Customer Care | MCR Safety
“To me, Esker’s AI engine is magic. It automatically classifies all our inquiries into the proper categories that we pre-customised when we set up the solution.”
Business Process Expert (O2C) Americas | FUCHS Lubricants
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Want to take your CSRs on a digital transformation journey?
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About Esker
Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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