Ebook

How Can AI Help Transform Your Customer Service?

Whether it’s managing inquiries, processing orders or handling claims, AI can dramatically improve all the above for Customer Service teams — read the ebook to learn how.

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How Can AI Help You

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What’s in the ebook?

Emerging AI technologies don’t come without a set of valid concerns. However, when used strategically and with the right solution provider, the results can be downright transformative.

In this 15-page ebook, you’ll learn about the benefits of “responsible AI” and how Esker’s Customer Service solution suite utilises the interplay of machine learning, deep learning, NLP, ChatGPT and other AI technologies to help Customer Service teams:

  • Identify & prioritise inquiries with negative sentiments & streamline response times
  • Quickly & accurately process orders regardless of format or channel
  • Improve communication with other departments & collaboration with existing ERP, EDI & CRM systems

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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Want to know how Esker's AI-driven solution suite can help you?

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About Esker


Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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